Priyanka Teri

About Priyanka Teri

A mission-oriented and accomplished professional with more than 12 years’ of extensive…

Experience

1. Assistant Manager

   Genpact

   Jan 2012 — Present · Gurgaon, IN

   Assistant Manager (January 2012 till date)• L&D Manager for a 400+ team for a Banking Accounto Streamlined New Hire Integration practiceso Maintained strong governance on SOP/Update Managemento Ensured timely communication with clients for Training Deliverable(s) during monthly Governance Meetings• Team Manager for Lloyd’s Broker for their Finance operations.o Led a team of 10 members responsible for the client’s Insurance Accounting.o Handled technical accounting, AR & AP o Reconciled accounts for the Brokers and Underwriters o Shared weekly/monthly reports on payment collection• Led a team of Underwriting Assistants for a US Commercial Underwriting Conversion project.o Ensuring delivery on accuracy targets,day to day operations, People Mentoring and Client Management.o Built a real time reporting framework which ensured the client had up to date information on all policies and also helped identify challenges and issues so that they could be solved in partnership.o Revamped the work allocation to ensure policies were allocated and tracked for the correct report out.o With proactive communication, built a good client connect by providing quick and prompt responses to their queries.• • Setting up End to End Underwriting Operations for a Global Property & Casualty Insurance Client handling processes across UK (Lloyd’s & Company Market), Ireland & Canada.o Led a team of 25 Underwriting Assistants spread across 3 geographies.o Solution Identification & providing customized solutions to the customer with seamless knowledge transfer.o Automation of different manual process (Fronting Sheet, Underwriter Peer Review process, Delegated authority compliance check process, workflow management) for a paperless environment.

Skills

• Business Analysis
• Process Improvement
• Budgets
• Training
• Testing
• Management
• Business Process Improvement
• Human Resources
• Management Information Systems (Mis)
• Project Planning
• Vendor Management
• Leadership
• Risk Management
• Team Management
• Policy
• Property & Casualty Insurance
• Customer Service
• Insurance
• Performance Management
• Lloyds
• Team Leadership
• Mis