Priyanka Suryavanshi
Business Operations Consultant @TransUnion
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WORK HISTORY
Business Operations Consultant @TransUnion
Mumbai, IN
Experienced in driving process transformation, operational efficiency, and strategic improvements through data-driven methodologies.Key Responsibilities:• Lead end-to-end process re-engineering initiatives to enhance operational efficiency and reduce redundancies.• Conduct process assessments, gap analyses, and stakeholder interviews to identify inefficiencies and improvement opportunities.• Develop and implement optimized workflows, automation solutions, and process standardization strategies.• Utilize Lean Six Sigma methodologies to drive continuous process improvements and eliminate waste.• Collaborate with cross-functional teams to ensure alignment between business objectives and process transformation efforts.• Design KPIs and performance metrics to measure the impact of process improvements.• Facilitate workshops, change management initiatives, and training sessions for smooth implementation of new processes.• Provide data-driven insights and recommendations to leadership for informed decision-making.Important Activities:• Identify and eliminate non-value-added activities in business processes.• Analyze process variations and develop standardized workflows.• Align process improvements with organizational goals and regulatory requirements.• Optimize resource allocation, cost efficiency, and cycle time reduction.• Lead initiatives to digitize and automate repetitive/manual processes.
EDUCATION
University of Mumbai
Bcom, Commerce
Welingkar Institute of Management
Diploma In Financial Management, Finance and Financial Management Services
ABOUT PRIYANKA SURYAVANSHI
A creative thinker with a proactive & self-motivated approach to new challenges. A self-starter with keen ability to exercise initiative. I am Process oriented person, ensures process are standardized throughout the contact center. Strong leadership skills and ability to ensure team understands job and business requirements and build team empowerment.Abilities in understanding & handling business issues from employee as well as client perspective & trying to implement a win-win solution. Passionate about customer experience and understands the drivers of what influences customer experience. Ability to give constructive feedback and strong background in coaching people and leading teams. I am certain that my team focused, positive attitude and emphasis on quantifiable results would be a welcome addition to your organization.Essential Skills• Strong execution skills, Action oriented, go getter• Resourceful to identify the way to get things done using limited resources• Ability to work under pressure situations• Ability to work and perform station operations independently.• Ability to work in ambiguous situations and to come out with solutions as per the situations faced.As a Business Operations Consultant at TransUnion, I leverage my expertise in process transformation and operational efficiency to drive strategic improvements through data-driven methodologies. I also utilize Lean Six Sigma methodologies to drive continuous process improvements and eliminate waste. My goal is to contribute to the success of TransUnion and its customers by providing innovative and effective solutions.
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