Priyanka Sood
Assistant Manager at United Airlines with expertise in inflight services and communications | GDPR specialist | ISO certified
- Role
- Assistant Manager - Inflight Services at United Airlines
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Priyanka Sood
As an Assistant Manager in Inflight Services at United Airlines, I support the delivery of exceptional onboard experiences across the network. I work closely with crew members, hubs, and service teams to strengthen service consistency, enhance operational performance, and drive continuous improvement in the inflight customer journey.With over 9 years of experience in aviation, I bring strong expertise in service quality, operational compliance, and crew engagement. I use data, feedback, and cross-functional collaboration to improve service processes, support crew development, and help elevate United’s signature customer experience.
Experience
Assistant Manager - Inflight Services
Dec 2025 — Present
Education
Punjab University
Bachelor of Commerce (B.Com.), Commerce
2009 — 2012
Skills
- Microsoft Word
- Team Leadership
- Vendor Management
- Change Management
- Customer Satisfaction
- Bpo
- Business Analysis
- Microsoft Office
- Teamwork
- Team Management
- Analysis
- Team Building
- Project Management
- Windows
- Powerpoint
- Microsoft Excel
- Process Improvement
- Insurance
- English
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