Priyanka Singh
Operations Manager @ Metropole Group | MBA in International Business
- Role
- Operations Manager at Metropole Group
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Priyanka Singh
Operations Manager -Land consolidation services with a demonstrated history of…
Experience
Operations Manager
Mar 2024 — Present · Gurugram, IN
Overseeing and managing the day-to-day operations of our backend processes, ensuring efficiency and effectiveness.Developing and implementing strategies to streamline operations, improve productivity, and optimize resource utilization.Leading and supervising a team of backend operations staff, providing guidance, support, and mentorship as needed.Monitoring key performance indicators (KPIs) and metrics to track performance and identify areas for improvement.Collaborating with other departments, such as sales, marketing, and finance, to ensure seamless coordination and alignment of objectives.Identifying and implementing best practices, standards, and procedures to enhance operational excellence.Resolving operational issues, addressing customer concerns, and ensuring high levels of satisfaction.Maintaining client documentation for necessary projects.
Education
Sikkim Manipal University - Distance Education
Master of Business Administration - MBA
2012 — 2014
Sikkim Manipal University - Distance Education
Bachelor of Business Administration - BBA
2009 — 2012
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