Priyanka Shravan
ServiceNow Architect | Manager | CSA | CAD | CIS - [PPM | ITSM | Discovery | HAM]
- Role
- Manager at KPMG
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Priyanka Shravan
Implemented below parts as a ServiceNow developer• Consultation, Implementation, design and development.• A Service Now developer with experience on implementing Service Catalog, Incident Management, Problem Management, Change Management, Service Portal, Knowledge Management, Customer Service Management, Project Portfolio Management• Experience in configuring complex widgets in Service portal• Developed complex widgets with RBAC (role-based access check) on each object on multiple pages.• Experience in implementing Now Mobile Application.• Experience in implementing Project Portfolio Management (PPM)• Experience in implementing Customer Service Management (CSM)• Implemented Notification preferences for custom products • Implemented publication module – Targeted communication• Experience in implementing below Integrations with ServiceNow as of now:1. xMatters Integration with ServiceNow2. LDAP Integration3. Solarwinds Integration for Incident Module4. ServiceNow to ServiceNow Integration Using Remote instance spoke• Experience in Survey configuration part.• Experience working with Scripting:Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, UI Macros, Script Includes, Access Control Lists, System Properties, Fix script, Metrics, database views, widget scripting • Experience on creation of catalog items, record producers, order guide and interceptors, custom Application• Working on creation and customization of complex workflows and custom workflow activities.• Worked with transform maps, data sources and different transform scripts for data loads and management.• Worked on Domain Separation and Domain Maps.• Worked on Update set migration, upgrade/clone/patch activity
Experience
Manager
Oct 2025 — Present · Pune, IN
ServiceNow SME | Architect | UI/UX Expert
Education
Shri Guru Gobind Singhji Institute of Engineering and Technology, Vishnupuri, Nanded
Bachelor of Technology - BTech, Computer Science
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