Priyanka Sarkar
Workaholic
- Role
- Customer Service Agent at Flipkart
- Location
- Kolkata, IN
- LinkedIn followers
- 500 followers
About Priyanka Sarkar
PRIYANKA SARKAR To seek a challenging and responsible position in a professionally…
Experience
Customer Service Agent
Jun 2022 — Present · Mohali district, IN
CSA at FLIPKART, KOLKATAJUNE 2022 Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email Maintain an updated knowledge of the organization\'s products, services, and customer service policies Document customer interactions when necessary, compiling documents and forwarding information to interested parties Explain simply and clearly in response to customer questions and check for customer understanding and acceptance Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits Assist clients by demonstrating the use of goods and programs and answering any questions they may have Participate in training opportunities provided by the organization or by outside entities Establish and maintain good rapport with customers by using positive language and anticipating their needs
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