Priyanka Sahu

About Priyanka Sahu

Results-driven Salesforce Administrator and DevOps Lead with 6+ years of dedicated Information Technology experience, specializing in the end-to-end management of the Salesforce platform. I combine deep administrative expertise with leadership in Build and Release Deployment to ensure fast, secure, and reliable change management.Key Focus Areas:Release Management: Overseeing the DevOps lifecycle for Salesforce, ensuring seamless and governed deployments from Sandbox environments to Production.Security & Compliance: Expert in designing and implementing comprehensive Salesforce Security Models (Object, Field, and Record level) using Profiles, Roles, and Sharing.Process Automation: Driving business efficiency through advanced configuration using Process Builder, Workflow Rules, Validation Rules, and Approval Processes.Data Integrity: Proficient in large-scale data migration and updates utilizing Data Loader and generating crucial business insights via Reports & Dashboards.Flexible, committed, and adaptable with a strong zeal for mastering new technologies and solving complex platform challenges.

Experience

1. Associate

   Cognizant

   Aug 2024 — Present · Pune, IN

   Managed production deployment and platform support activities, ensuring seamless operations.2. Managed and executed software release management and deployment processes. Provided direct support to Salesforce users, troubleshooting and resolving post-implementation and live syntax issues.4. Used salesforce sites functionality for the complete deliverables of the project.5. Designed, configured, and maintained Salesforce standard and custom objects, junction objects, user roles, security profiles, and workflow rules.6. Developed comprehensive reports, dashboards, and processes to monitor and maintain data quality and integrity.7. Collaborated closely with sales teams and business analysts to analyze technical and business requirements and design effective solutions.8. Utilized data tools such as Data Loader, Import Wizard, Workbench, and Data Export for data migration and manipulation. Contributed to Salesforce developer tasks including creating Apex Classes, Triggers, Controllers, and various Visualforce components.10. Provided support for incidents and service requests through ticketing tools.11. Supported on-demand tasks like sandbox creation and refresh to maintain environments for development and testing.

Education

• Nagpur University

  B.E., Electrical and Electronics Engineering

  2014 — 2018