Priyanka Priyadarshini
VP - Lean Digital Transformation, Genpact | Ex Accenture, Deloitte | MBA - SPJIMR, Mumbai
- Role
- VP - Lean Digital Transformation at Genpact
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Priyanka Priyadarshini
15 years of experience across strategy consulting, operations, innovation and digital transformation. Currently leading digital transformation at Genpact for large software / technology clients in the space of Trust & Safety, Customer Service, Inside Sales and Ad Operations - through data analytics led insights, operational excellence and AI solutions (including GenAI and agentic solutions). I also lead the Trust & Safety service line practice.Prior to this, at Accenture Strategy & Consulting, I spearheaded strategy consulting engagements for global software and platform clients. I led projects and initiatives around Trust & Safety, Cloud & Ad Sales, SaaS Product Acceleration, Security, Payments, Gen AI, etc. to solve complex business challenges.Prior to that,as a Vice President at Genpact, I led large-scale managed services operations for leading Technology companies as a Global Operations Leader, overseeing teams across Trust & Safety, Sales, Customer Service, Payments, and Finance & Accounting. Additionally, I spearheaded the ‘Global Command Centre,’ a digital hub that streamlined processes, performance metrics, and financial excellence across the Hitech, Media & Hospitality industry.Previously at Deloitte, I focused on risk and financial advisory, leading initiatives to develop innovative strategies and solutions. I\'ve successfully driven digital transformation efforts across various industries, identifying opportunities to improve efficiency, reduce costs, and enhance customer experiences.I have done my MBA in Finance from SPJIMR, Mumbai and a B.Tech degree in Electronics & Instrumentation.
Experience
VP - Lean Digital Transformation
Dec 2024 — Present · Hyderabad, IN
Education
SPJIMR SP Jain Institute of Management & Research
Post Graduate Diploma in Management (PGDM), Finance
2009 — 2011
College of Engineering and Technology,Bhubaneswar
Bachelor of Technology (B-tech), Instrumentation & Electronics (I&E)
2005 — 2009
Skills
- Management Consulting
- Strategy
- Business Intelligence
- Market Entry
- Analytics
- Business Strategy
- Consulting
- Business Analysis
- Competitive Analysis
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