Priyanka Khanna
Senior Analyst - Claims Operations | GL, Auto & Property | Liability & Coverage Review | TAT & Compliance Excellence
- Role
- Senior Analyst - Claims Operations at Gallagher
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Priyanka Khanna
Senior Health Insurance Specialist with 8+ years of experience in claims adjudication, medical billing, and settlements across Health, Long-Term Care, Motor Insurance. Proven expertise in medical claims review, policy interpretation, coding validation, fraud detection, and compliance with HIPAA, CMS, and payer guidelines. Adept at managing high-value claims ($50K–$100K) with 95% accuracy, improving turnaround times, and maintaining strong provider and member relationships.
Experience
Senior Analyst - Claims Operations
Feb 2026 — Present · IN
Responsible for end-to-end claim management, ensuring timely processing within defined TAT and SLA guidelines. Handling claim intimation, document verification, insurer coordination, follow-ups, and settlement tracking while maintaining high accuracy and compliance.Skilled in policy interpretation, client communication, escalation handling, and maintaining detailed system updates to ensure smooth claim resolution and enhanced customer satisfaction.
Education
Punjab university
Master's degree, Business/Commerce, General
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