Priyanka Juneja
Quality Assurance Analyst @American Express
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WORK HISTORY
Quality Assurance Analyst @American Express
Gurgaon, IN
As a Lead Customer Experience Specialist, my job responsibilities includes determining training needs and opportunities in terms of communication skills. Also, I have been trained as a Pre-Process Trainer for New Hire Batches for different campaigns. The job role is to provide appropriate feedback in terms of communication related to grammar, sentence construction and many more. While handling around 50 New hire batches till now, I have definitely achieved good leadership qualities.
EDUCATION
School Of Open Learning
B.com Hons, Commerce
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration - MBA, Operations Management and Supervision
ABOUT PRIYANKA JUNEJA
I have a total of 3.5 years of working experience. I have worked in three departments -…
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