Priyanka Jain

About Priyanka Jain

I’m a passionate and driven Data Analyst-in-training transitioning from a non-technical background with a focus on turning raw data into powerful insights that support smarter business decisions.With hands-on experience in cleaning, analyzing, and visualizing real-world datasets, I’ve built dashboards and reports that uncover trends, solve problems, and tell clear data stories. I\'m skilled in: Excel – Pivot Tables, VLOOKUP, Dashboards, Formulas, Charts SQL – Writing queries, Joins, Group by, Filters, Window Functions, Subquery Power BI & Tableau – Interactive Dashboards, DAX, Calculated Field, Storytelling Python – Data Cleaning, Detecting Outliers,Pandas, NumPy, Matplotlib, Seaborn for EDA Data Analytics – E-commerce, Marketing, Financial Data and Sales data insights Projects:• Zomato Data Analysis – Visual dashboards in Excel, Power BI, Tableau• Ajio E-commerce Analysis – Python-based customer & price trend analysis• Superstore Sales Report – Region-wise sales and profit dashboard in Tableau• Recommendation System & Association Rule Mining – ML-based analytics• Banking Analysis - Bank Analysis, Debit & Credit Analysis in Excel, Power BI I bring a strong work ethic, problem-solving mindset, and deep interest in business KPIs and metrics. I’m now seeking opportunities where I can contribute as a Data Analyst / Reporting Analyst / Business Analyst and grow with a data-driven team.

Experience

1. Technical Support Engineer

   Clover Infotech

   Sep 2025 — Present · Maharashtra, IN

   Provide technical support for wholesale banking clients using WCS platforms.• Handle client queries and escalations, ensuring smooth resolution of issues.• Support partner integrations and coordinate fixes with vendors.• Manage incident tickets, perform root cause analysis, and ensure timely closure.• Prepare MIS reports and dashboards to track incidents, performance, and client satisfaction.

Education

• Rajiv Gandhi Prodyogiki Vishwavidyalaya

  Bachelor of Engineering - BE

• Madhya Pradesh Board of Secondary Education (MPBSE)

  12th Higher Secondary

• Madhya Pradesh Board of Secondary Education (MPBSE)

  10th High School

• Devi Ahilya Vishwavidyalaya (DAVV), Indore

  Master of Business Administration - MBA

• ExcelR Raising Excellence

  Data Analyst and Science