Priyanka Jain
Sr. Director | Strategic Account Management @ Teleperformance Group
- Role
- Senior Director of Operations at TP
- Location
- Jaipur, RJ, IN
- LinkedIn followers
- 500 followers
About Priyanka Jain
With over a decade of leadership in the outsourcing and offshoring industry, my journey has culminated in the role of Senior Director at Teleperformance Group. My mission is to drive operational excellence and customer service innovation. At the core of my professional ethos lies a steadfast commitment to enhancing service delivery through strategic vendor management and rigorous performance management.The team at Teleperformance India and I have collaboratively transformed customer experiences by leveraging our collective expertise in operations management. We\'ve achieved significant advancements in service quality, setting new industry benchmarks. Our dedication is reflected in the sustained customer satisfaction and operational efficiency that defines our global account management success.
Experience
Senior Director of Operations
Oct 2020 — Present · Jaipur, IN
Education
Maharani College Jaipur
Bachelor's degree, Computer Applications
2004 — 2007
Skills
- Service Delivery
- Business Analysis
- Vendor Management
- Team Management
- Performance Management
- Crm
- Process Improvement
- Mis
- Operations Management
- Outsourcing
- Customer Service Management
- Bpo
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