Priyanka Guha
Client Relationship Management I CUSTOMER SUCCESS l GLOBAL BUSINESS DEVELOPMENT
- Role
- Director - Customer Success at Cendyn
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Priyanka Guha
Ingenious strategist and customer-focused professional with core strengths in needs assessment, business process understanding, requirement mapping, functional documentation, procedure development, training, and final project execution/documentation. Strong decision-maker with the Account Management skills, zeal to build a healthy customer relationship, retention of existing clients. Effective competence to collaborate with senior management for providing strategic inputs & IT vision, implementing new technologies & best practices. Ethical individual and adaptable professional with a committed attitude towards delivering quality results while meeting business deadlines. Solutions-oriented approach with excellent organizational abilities; efficient team player, effective communicator with strong analytical and time management skills.Focused Professional, developed comprehensive strategies to increase efficiency and enhance the relationship with clients and customers. A passionate and trusted advisor with critical problem-solving capabilities and effective resource deployment. Core strengths in streamlining customer services function by designing innovative systems and processes to generate high-value propositions for the customers.
Experience
Director - Customer Success
Aug 2025 — Present
Education
Globsyn Business School
Post Graduate, Marketing
2013 — 2015
G.D. BIRLA CENTRE FOR EDUCATION
High School, SCIENCE
2006 — 2008
Student
Master of Business Administration (M.B.A.), Marketing
2013 — 2015
INTERNATIONAL INSTITUTE OF HOTEL MANAGEMENT
Bachelor's Degree, ACCOMODATION OPERATION
2008 — 2011
Skills
- Management
- Product Development
- Business Strategy
- Vendor Relationship Management
- Microsoft Excel
- Powerpoint
- Negotiation
- Strategic Planning
- Microsoft Word
- Hotel Management
- Leadership
- Customer Relationship Management (Crm)
- Public Speaking
- Sales Management
- Microsoft Powerpoint
- Social Media
- Marketing Strategy
- Teamwork
- Team Management
- Indenting and Stocking
- Marketing
- Microsoft Office
- Sales
- Business Development
- Research
- Pricing Strategy
- Customer Service
- Market Research
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