Priyanka Dutta

About Priyanka Dutta

Expertise in drafting strategies that generate product growth, reduce churn and increase revenue whilst augmenting customer experiences to an optimum level.I am agile at setting and balancing short and long-term goals. Therefore, I identify new business opportunities, and build on both new and existing business relations. My role is not only to collate and disseminate best practices but also to operate across multi-geographic, and matrixed businesses.I best thrive when I turn a vision into a concrete, achievable and ambitious plan around which the team and the working group can gravitate. Being core member of my current organization, I can proudly say that I know how to rally highly matrixed global teams behind an inspiring goal cultivating their potential, and securing their success.I have driven impeccable results and believe I am an extremely strong addition within the organization to shoulder leadership

Experience

1. Senior Director - Training, Development & Transformation

   TP

   Oct 2024 — Present · Mumbai, IN

Education

• Delhi University

  Bachelor's degree

• Delhi University

  Masters - Lady Shri Ram

Skills

• Stakeholder Management
• Client Relationship Building
• Six Sigma
• Business Continuity
• Organizational Learning
• Customer Satisfaction Analysis
• Enterprise Content Management
• Quality Management
• Brand Development
• Banking Operations
• Collections Management
• Healthcare
• Knowledge Management
• Knowledge Engineering
• Core Banking
• Vendor Management
• Crm
• Leadership
• Management
• Sdlc
• Team Management
• Outsourcing
• Human Resources
• Analytics
• Training
• Bpo
• Business Process Improvement
• Risk Management
• Organizational Development
• Business Analysis
• Business Process
• Quality Assurance
• Business Transformation
• Performance Management
• Change Management
• Employee Engagement
• Business Development
• Management Consulting
• Coaching
• Team Building