Priyanka Devi
Ate Support Consultant -one Person One Record (Opor) @Nova Scotia Health Authority
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WORK HISTORY
Ate Support Consultant -one Person One Record (Opor) @Nova Scotia Health Authority
Halifax, NS, CA
Provide frontline At-The-Elbow (ATE) support to clinicians during the OPOR Clinical Information System (CIS) implementation and Go-Live-Deliver in-person and virtual troubleshooting for system navigation, workflow issues, order entry, documentation, and user access challenges-Support readiness and training activities including classroom facilitation, end-user support, and system practice sessions during evenings/weekends as needed-Serve as a key bridge between healthcare teams and technical project teams, escalating issues, identifying workflow gaps, and ensuring system adoption-Help drive the successful transition to a unified provincial EHR by empowering clinicians to use new technologies safely, confidently, and effectively-Contribute to continuous improvement and post–Go-Live stabilization efforts to improve efficiency, accuracy, and quality of care.
EDUCATION
Himachal Pradesh University
Master of Computer Applications - MCA
Cape Breton University
Post Baccalaureate diploma in Business Analytics , Business Analytics
ABOUT PRIYANKA DEVI
CIS Go-Live Support | ATE Support Consultant One Person One Record (OPPR)| Nova Scotia Health Authority| Customer Service Experienced |Power BI | Python| Tableau | ITIL V4 Certified | Clients - Dell, NTT Data, Signify
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