Priyanka Devi

Ate Support Consultant -one Person One Record (Opor) @Nova Scotia Health Authority

Halifax, NS, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2025 — Present

Ate Support Consultant -one Person One Record (Opor) @Nova Scotia Health Authority

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Halifax, NS, CA

Provide frontline At-The-Elbow (ATE) support to clinicians during the OPOR Clinical Information System (CIS) implementation and Go-Live-Deliver in-person and virtual troubleshooting for system navigation, workflow issues, order entry, documentation, and user access challenges-Support readiness and training activities including classroom facilitation, end-user support, and system practice sessions during evenings/weekends as needed-Serve as a key bridge between healthcare teams and technical project teams, escalating issues, identifying workflow gaps, and ensuring system adoption-Help drive the successful transition to a unified provincial EHR by empowering clinicians to use new technologies safely, confidently, and effectively-Contribute to continuous improvement and post–Go-Live stabilization efforts to improve efficiency, accuracy, and quality of care.

EDUCATION

N/A

Himachal Pradesh University

Master of Computer Applications - MCA

N/A

Cape Breton University

Post Baccalaureate diploma in Business Analytics , Business Analytics

ABOUT PRIYANKA DEVI

CIS Go-Live Support | ATE Support Consultant One Person One Record (OPPR)| Nova Scotia Health Authority| Customer Service Experienced |Power BI | Python| Tableau | ITIL V4 Certified | Clients - Dell, NTT Data, Signify

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Priyanka Devi — Ate Support Consultant -one Person One Record (Opor) at Nova Scotia Health Authority in Halifax, NS, CA | Unifers