Priyanka Chouhan

Quality Analyst | Expertise in Monitoring, Feedback and Process Enhancement | Teleperformance”

Role
Quality Analyst at TP
Location
New Delhi, DL, IN
LinkedIn followers
500 followers

About Priyanka Chouhan

With a Bachelor of Arts from Bhupendra Narayan Mandal University, my journey at Teleperformance has advanced from a Customer Care Executive to a Senior role, underscoring my commitment to excellence in customer management and quality control. At the heart of my approach is the drive to enhance customer experiences, ensuring every interaction adds value and fosters loyalty.Through my expertise in effective communication and problem-solving, the team has consistently achieved positive outcomes, reflecting our shared dedication to service quality. My focus remains on nurturing customer relationships and contributing to our organization\'s reputation as leaders in customer care excellence.

Experience

  1. Quality Analyst

    TP

    May 2025 — Present · Gurugram, IN

    Responsible for monitoring and evaluating customer interactions to ensure compliance with quality standards. Provide feedback, identify process gaps, and support continuous improvement to enhance customer satisfaction and operational efficiency.

Education

  • N D Runghta high school

    Intermidiate in arts

  • Bhupendra Narayan Mandal University, Madhepura

    Bachelor of Arts - BA

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Priyanka Chouhan — Quality Analyst at TP in New Delhi, DL, IN | Unifers