Priyanka Chandrashekar
Technical Consulting Engineer at Cisco
- Role
- Technical Consulting Engineer at Cisco
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Priyanka Chandrashekar
I am a Product Manager with 4+ years of experience in building and scaling digital products across SaaS, cloud, and enterprise solutions. Skilled at defining product roadmaps, driving cross-functional collaboration, and making data-driven decisions to enhance user experience and business outcomes. Passionate about leveraging technology to solve real-world problems, I thrive in fast-paced environments and enjoy taking ownership from ideation to execution.
Experience
Technical Consulting Engineer
Jun 2022 — Present · IN
Partnered with global enterprise customers to analyze logs, packet captures, and system performance, ensuring reliability of Cisco Unified Communications Manager (CUCM).Identified recurring customer pain points and collaborated with internal teams to propose feature enhancements and process improvements, influencing product roadmaps.Translated complex technical issues into clear, actionable insights for product and engineering stakeholders.Drove root cause analysis and issue resolution, reducing escalations by X% and improving customer satisfaction.Developed strong expertise in networking, collaboration products, and customer experience, building a foundation for product strategy and management.
Education
Cambridge Institute of Technology
Bachelor of Engineering - BE
2016 — 2020
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