Priyank K.

About Priyank K.

With a solid foundation in Salesforce.com development and certification in Salesforce, my expertise lies in optimizing CRM processes and facilitating data integration. At Fannie Mae, my role encompasses the full spectrum of Salesforce administration, from conducting stakeholder sessions to deploying customized workflow solutions that enhance operational efficiency.The success of my work is reflected in our team\'s ability to streamline workflows and improve data exchange between systems. Collaborating closely with global business teams, we deliver solutions that not only address functionality gaps but also align with strategic business requirements. My commitment is to ensure the seamless operation and continuous improvement of our Salesforce ecosystem.

Experience

1. Salesforce Lightning Developer Administrator

   Fannie Mae

   Sep 2022 — Present · VA, US

   Description:Facilitating seamless data exchange between integrated systems by configuring, developing, and maintaining data extraction and loading processes.Responsibilities:Conduct stakeholder sessions to gather requirements and provide Salesforce-centric solutions optimizing functionality.Document and update functional and technical requirements, analyzing root causes of issues.Streamline workflow and approvals by creating workflow rules, page layouts, approval processes, tasks, email alerts, field updates, and outbound messages.Collaborate with global business teams to address gaps and deliver timely solutions.Customize and manage various Salesforce elements including Users, Roles, Profiles, Contacts, Leads, Campaigns, Opportunities, Public Groups, Record Types, sharing rules, validation rules, Permission Sets, Page layouts, and Custom Objects.Evaluate platform capabilities and propose solutions to enhance functionality using workflows.Develop custom Reports and Dashboards tailored to business needs.Validate, test, and deploy code from Sandbox environments to Production using Change Sets and GitLab.Extensive experience in Lightning Web Component (LWC) development, including component design, development, and optimization.Implement LWCs for enhanced user interface and user experience.Utilize LWCs to create custom Lightning components, providing seamless integration with Salesforce data and processes.Collaborate with cross-functional teams to leverage LWCs for innovative solutions and enhancements.Conduct user training on LWC functionality and best practices.Manage ongoing support requests and administrative needs related to LWCs and other Salesforce components.

Education

• California University of Management and Sciences

  Master of Science - MS, Computer and Information Systems Security/Information Assurance

• I2IT Pune

  Master's degree, MSP-Advanced Software Technologies

• Acharya Motibhai Patel Institute of Computer Studies

  Bachelor of Computer Application

  2003 — 2005

• IGlobal University

  Master of Business Administration - MBA, Information Technology