Priyank Chauhan
Regional Head - Tw Collections (AVP) @Jana Small Finance Bank
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WORK HISTORY
Regional Head - Tw Collections (AVP) @Jana Small Finance Bank
Delhi, IN
I’m handling Two wheeler & Used Cars collections from Bkt-X to W.off across Delhi & NCR, Haryana & Saharanpur locations with 2 cluster head and 7 collection managers to ensure smooth Opration and consistent performance across assign location.Portfolio Oversight & Collections Management - Led end-to-end collections and recovery operations for a medium and diversified lending portfolio comprising Two-Wheelers product, and Used Car collections, with an overall portfolio value of approximately INR 32+ crore. Ensured effective monitoring of delinquency trends, implemented structured recovery strategies, and consistently focused on improving asset quality while balancing customer experience and business sustainability.Operational Excellence & Cost Optimisation - Drove significant improvements in operational efficiency by strengthening internal processes and optimizing vendor performance. Designed and implemented strategic allocation logic to ensure optimal deployment of resources across geographies and portfolios. Successfully rationalized cost structures by improving productivity metrics, enhancing vendor governance, and aligning operational spend with business outcomes.
EDUCATION
Mahatma Jyotiba Phule (MJP) Rohilkhand University
Master of Arts - MA
ABOUT PRIYANK CHAUHAN
A proactive, detail-oriented, and target-driven professional with over 10+ years of diverse experience in managing Used Two-Wheeler (UT), Consumer Durable (CD), Cross-Sell and other retail asset collections, along with hands-on expertise in Two-Wheeler, Three-Wheeler, and Electric Vehicle (EV) sales and recovery operations.I have a strong track record of leading large, multi-tier teams, driving operational excellence, and ensuring profitable business growth across multiple locations. My experience spans end-to-end portfolio management-from early buckets to write-off stages-while consistently improving efficiencies, reducing NPAs, and strengthening process adherence.I am known for building high-performance teams, optimizing resources, enhancing customer experience, and delivering sustained results aligned with organizational goals.
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