Priyan Rughani

About Priyan Rughani

Program & Transformation Leader with 22+ years of experience driving large-scale strategy execution, operational transformation, and multi-country delivery across US, UK, EMEA and global markets.I turn complex, multi-market operations into scalable, high-performing business systems — bringing structure, speed, and execution discipline where growth and transformation must move together.What I Do • Lead enterprise programs and global transformation initiatives • Align strategy, operations, and delivery teams for execution excellence • Build strong governance while enabling agile, high-velocity deliveryWhere I Create Impact • Scaling performance across 15+ international markets • Improving delivery predictability and operational efficiency • Designing customer engagement frameworks, including loyalty programsLeadership Philosophy • Executable strategy beats theory • Customer experience drives growth • Clear ownership creates resultsI focus on building future-ready organizations through leadership, modern delivery practices, and execution excellence.

Experience

1. Co-founder

   Elixir Business Solutions

   Oct 2021 — Present · Mumbai, IN

   Role: Co-FounderTenure: Oct 2021 – PresentLocation: Mumbai, IndiaCo-founded Elixir B2B, a boutique B2B marketing and growth consulting firm focused on helping businesses accelerate sales, lead generation, and customer engagement through tailored go-to-market strategies.Partnered with clients across industries to design growth roadmaps, sales playbooks, and client acquisition models, leveraging deep experience in customer experience and strategic operations.Focused on building high-value executive relationships (Director/CxO level), driving mutually beneficial partnerships and recurring business through trust and insight-led engagement. Key Focus AreasB2B Sales Strategy & Business DevelopmentGo-to-Market Planning & Client AcquisitionNegotiations, Contracting & OnboardingRelationship Management & RetentionSales Forecasting & Growth Planning

Education

• MATS University, Raipur

  Bachelor of Commerce - BCom

• Project Management Institute

  PMP, Project Management

  2010 — 2028

• QAI India

  Contact Training Program, Project Management

  2008 — 2008

• Indian Institute of Management, Indore

  Certificate Program in digital transformation and AI for leaders, Digital Transformation and AI

Skills

• Bpo
• Vendor Management
• Cross-Functional Team Leadership
• Pmp
• Infrastructure Management
• Certified Project Manager
• Team Management
• Project Management
• Program Management
• Management
• Change Management
• Transition Management
• Service Delivery
• Outsourcing
• Business Management