Priyadharsini G S
Program Manager at Tata Consultancy Services
- Role
- Program Manager at Tata Consultancy Services
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Priyadharsini G S
A competent and accomplished professional with an overall experience of 17 Years which contributes to extensive experience in Program Management with expertise in Contract & Vendor Management, Revenue Projection, Profit & Loss Management and Operations Management with expertise in Quality Parameters, delivering SLAs, coordinating, and leading delivery teams. Presently serving Tata Consultancy Services Ltd, Chennai as Program Manager; Providing consultation for developing Process Improvements, Decision Making for excelling Client expectations, Subject Matter Expert in Delivery documentation are my key areas of work. Gained experience in Customer Services through Outbound & Inbound calling – Cross-Sell, Upsell of credit cards & loans - Customer oriented attitude with professionalism. Skilled on Smart Coaching Skills & Call Quality Monitoring; an out-of-the-box thinker with excellent leadership skills and demonstrated abilities to meet deadlines & work under pressure. Self-motivated, multi-tasking team player with leadership abilities and interacts easily with people of diverse backgrounds, cultures, and professional levels. Excellent understanding of and ability to accommodate individual learning styles along with excellent interpersonal and communication skills.
Experience
Program Manager
Mar 2012 — Present · Chennai, IN
Education
Higher Secondary School - India
Bachelor of Commerce - BCom
1999
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