Priyadharshini Anandhatheerthan
Onboarding Specialist • QA Engineer • Workflow Documentation & Process Optimization | Bridging AgriTech & SaaS | Let’s Grow Together 🚀
- Role
- Onboarding Specialist & Qa Engineer at RunLoyal: Pet Software
- Location
- Madurai, TN, IN
- LinkedIn followers
- 500 followers
About Priyadharshini Anandhatheerthan
Hi Goodies,I am a B.Tech graduate in Agricultural Engineering who transitioned into the SaaS and IT space, currently working as an Onboarding Specialist & QA Engineer. My journey across AgriTech and SaaS has helped me develop a unique problem-solving approach that blends structured processes, user empathy, and technical precision.What I bring to the table:Onboarding & Customer Success → guiding clients through smooth product adoption, reducing churn, and improving customer satisfactionQA Testing → ensuring software reliability, identifying bugs early, and enhancing user experienceProduct Workflow Documentation → building clear, structured guides that improve client training and team collaborationCross-Functional Collaboration → working closely with developers, support, and product teams to translate user needs into solutionsData & Process Improvement → using analytics to refine workflows, cut inefficiencies, and optimize client setup times Looking aheadI aim to expand my career in Customer Success, QA Engineering, and Product Management, leveraging my cross-industry perspective to create impactful SaaS experiences while exploring the intersection of AgriTech and digital transformation.Let’s grow together!
Experience
Onboarding Specialist & Qa Engineer
Aug 2023 — Present · Madurai, IN
Onboarded 100+ clients, enabling faster product adoption and reducing support tickets.Designed workflow documentation & training guides, reducing setup time by 20% and improving client confidence.Partnered with the QA team to identify and resolve high-priority bugs pre-release, ensuring a smoother user experience.Collaborated with product and development teams to incorporate customer feedback into product enhancements.Supported cross-functional teams with process improvement strategies, boosting onboarding efficiency.
Education
Central Board of Secondary Education (CBSE)
Higher Secondary, Biology Stream | 2017 – 2019 | Grade: A
Tamil Nadu Agricultural University
Bachelor of Technology - BTech, Agricultural Engineering
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.