Priyadarshini Rai
Customer Relationship Manager| Customer Success
- Role
- Customer Relationship Manager at Checkmate
- Location
- Jaipur, RJ, IN
- LinkedIn followers
- 500 followers
About Priyadarshini Rai
I am qualified professional with 10+ years of rich experience in managing process…
Experience
Customer Relationship Manager
Jun 2023 — Present
As a Customer Relationship Manager at ItsaCheckmate, I lead the end-to-end onboarding and relationship management of restaurant partners across SMB. I act as the primary point of contact from the point of Onboarding through to go-live, ensuring a seamless and positive experience. Guide restaurants through the onboarding process, from documentation to live integrations Manage timelines, resolve blockers, and collaborate with cross-functional teams (Product, Engineering, Support) Maintain strong client relationships through regular check-ins, progress tracking, and proactive communication Ensure successful handoffs post go-live, driving customer satisfaction and platform adoption Work closely with internal teams to improve processes, reduce time-to-value, and elevate the customer experience Deliver insights and feedback from clients to help improve product offerings and support strategies.
Education
Lady Brabourne College
Bachelor of Arts - BA, Political Science and Government
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