Priya Aggarwal
Training Professional | Learning and Development
- Role
- Assistant Manager at Genpact
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Priya Aggarwal
I am a performance driven professional with 6 years of experience in training and learning & development operations. I am a seasoned Trainer and Customer Success specialist with a track record of driving impactful learning experiences and client relationships. By fostering trust and open communication, I cultivate collaborative partnerships with clients, colleagues, and cross-functional teams. I am responsible to support the key members of the organization to enhance their learning experience per the established SLAs. I am good at understanding customer needs and translating them into actionable plans that drive success.
Experience
Assistant Manager
Oct 2025 — Present · Gurugram, IN
Driving Customer Success through AI corpus curation for our learning assistant chatbot, scaling Hypercare sessions to support thousands of learners, streamlining FAQs and SLAs, and participating in platform migrations like Oracle to Workday. Passionate about support-driven learning excellence!#CustomerSuccess #L&D #AIinLearning
Education
Amity University, Noida
Geoinformatics and remote sensing, Geoinformatics
2015 — 2017
Delhi University
Bachelor of Arts - BA, Geography
2012 — 2015
Aptech Institute
Certificate, ASP.Net and C#
2016 — 2017
Skills
- Remote Sensing
- Arcgis
- Open Source Gis
- Notepad++
- Postgresql
- Erdas Imagine
- Microsoft Sql Server
- C#
- Xampp
- Web Gis
- Javascript
- Spatial Analysis
- Asp.net
- Project Management
- Visual Studio
- Leaflet
- Html
- Microsoft Office
- Research
- Geoserver
- Java Api Arcgis
- Wordpress
- Geographic Information Systems (Gis)
- Filezilla
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