Priya Vatsalam
Sr Manager, Subscription and Usage Analytics-apj @ServiceNow
Signup · Get unlimited contacts
WORK HISTORY
Sr Manager, Subscription and Usage Analytics-apj @ServiceNow
Hyderabad, IN
Lead a diverse, cross-national team to identify and drive license compliance, optimise true-up revenue opportunities, improve team well-being, and foster a culture of excellence.• Cross-Functional Collaboration with Sales, Operations, Pricing, and Engineering to optimize subscription verification and improve internal processes.• Identify inefficiencies and lead initiatives for continuous process optimization across operational workflows.• Manage SLAs for compliance, ensuring proper documentation for internal and cross-functional use.• Drive enablement on usage verification processes and built cross- functional enablement programs, including a Japanese language support initiative.• Support automation of reporting processes, driving operational efficiency through UAT for new functionalities.
EDUCATION
Indian School of Business
Women's Leadership Executive Progran
FORE School of Management, New Delhi
PGDM-IBM, Finance/ Marketing
Delhi University
Bachelor of Commerce (B.Com.), Commerce
SKILLS
ABOUT PRIYA VATSALAM
I’m a seasoned leader with around 13 years of experience in Project Management, Extended Enterprise Management, and Subscription & Usage Analytics across the IT industry. Currently at ServiceNow, I lead a high-performing cross-regional team, driving excellence in license usage analytics, compliance reporting, and process optimization. My career has been defined by a passion for connecting people, simplifying complexity, and enabling collaboration across business functions — from Sales and Operations to Engineering and Pricing.I take pride in building empowered, high-performing teams and shaping scalable processes that enhance customer trust and operational efficiency. A certified Scrum Master and PMP, I’m now focused on expanding my strategic influence and leveraging AI and analytics to drive smarter, data-informed business outcomes.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.