Priya Sharma
Senior Technical Process Analyst
- Role
- Senior Technical Process Analyst at Infosys
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Priya Sharma
Hands-on experience in operating system troubleshooting and problem resolution.Conducted depth analysis of system logs, error messages, and user reports to identify root causes of issues and implement effective solutions.Successfully planned and executed patch management activities for operating systems, including WindowsPerformed post-patching validations to ensure successful implementation and system stabilityCollaborated with cross-functional teams to coordinate patching activities, including system administrators, security analysts, and application ownersImplementation of cloud infrastructure solutionImplementation of alerts and monitoring solutions in Azure to ensure system availability and performance optimizationImplemented best practices for workspace and VM creation, including proper sizing, storage allocation, and network configurationsConduction of regular backups and disaster recovery planning for virtualized environments, ensuring data integrity and system resilience Hands-on experience in creating workspaces and VMs.
Experience
Senior Technical Process Analyst
May 2025 — Present · Pune, IN
Education
Regional College of Management (RCM), Bhubaneswar
Bachelor of Business Administration - BBA
2018 — 2021
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