Priya Ojha

Financial Services Manager @AU SMALL FINANCE BANK

Mumbai, IN

NRI Manager • Managed a portfolio of NRI clients, providing end-to-end solutions for account opening, remittances, and FCNR deposits, growing portfolio value by annually.• Facilitated monthly FX transactions, ensuring competitive rates and compliance with FEMA and local regulations.• Streamlined KYC/AML processes for NRI account openings, reducing onboarding time • Conducted webinars and client outreach programs, increasing FCNR deposit uptake by • Collaborated with global teams to resolve cross-border remittance issues, enhancing client satisfaction scores • Executed inward and outward remittances worth USD annually, minimizing transaction errors • Trained junior staff on FX operations and NRI product offerings, improving team efficiency.• Leveraged CRM tools to track client interactions, boosting retention rates.

DURGADEVI SARAF INSTITUTE OF MANAGEMENT STUDIES, MUMBAI

Bachelor of Business Administration - BBA

University of Mumbai

Master's degree