Priya McLean

About Priya McLean

Human Resources professional with a decade of experience, a great attitude…

Experience

1. Office Support

   N\'perfect Balance

   Oct 2023 — Present · Tucker, GA, US

   Client Intake and Scheduling:• Answer incoming calls, schedule appointments, and manage waitlists. • Conduct initial conversation with new clients to collect necessary information to schedule consultations.• Coordinate assessments and therapy sessions with therapists. Administrative Tasks:• Maintain accurate patient records in electronic health records (EHR) system. • Assist with some billing issues, and processing EAP billing sheets outside of system.• Collect payments as needed and assist in maintaining account balances. Staff Support:• Provide administrative support as needed. • Assist with creating processes• Participate in staff meetings and record meeting notes• Troubleshoot issues and provide support for resolutionMarketing and Communication:• Assist with any practice website maintenance• Respond to inquiries from potential clients and referral sources Compliance and Operations:• Assist with adhering to HIPPA and other compliance related processes

Education

• Oglethorpe University

  Bachelors, English

  2001 — 2004

• New York Institute of Technology

  MBA, Business, Leadership

  2004 — 2008

Skills

• Budgets
• Organizational Development
• Payroll
• Nonprofits
• Hospitals
• Human Resources
• Performance Management
• Event Planning
• Onboarding
• Microsoft Access
• Business Process Improvement
• Employee Relations
• Outlook
• Process Improvement
• Budgeting
• System Administration
• Change Management
• Healthcare
• Policy
• Adp Payroll
• Research
• Leadership
• Software Documentation
• Access
• Employee Engagement
• Vendor Management
• Team Building
• Management
• Customer Satisfaction
• Training
• Microsoft Word
• Team Leadership