Priya Khatri
Service Relationship Manager at Axis Bank
- Role
- Service Relationship Manager at Axis Bank
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Priya Khatri
I am service and finance professional with over 11 years of experience in BFSI sector. My…
Experience
Service Relationship Manager
Jan 2023 — Present · Pune, IN
Handling portfolios of HNI premier & affluent customers of Axis Bank and maintaining service relationship with them.Engaging in regular and continuous review with customers for feedback on services and their improvements.Working with operations and across departments to expedite new customer requests and queries.Maintaining and keeping customer records and KYC updated in our software records.Taking care of financial needs of many of our Small & Medium Enterprises clients.Exceeding in operational targets by achieving sales targets by cross sales and up selling.Focused on building long term customer relationship via frequent services engagements and focus to create greater value for the Bank.Exceeding the NPS threshold for the customer priority and all other contractual obligations.
Education
Pune University
Bachelor of Commerce - BCom
2010 — 2013
Savitribai Phule Pune University
Master's degree
2013 — 2015
NIIT Institute of Finance, Banking & Insurance Training Ltd.
Post Graduate Diploma in Banking
2013 — 2013
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