Priya Joy

Customer Success Manager Ii @Pantheon

Vancouver, BC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2024 — Present

Customer Success Manager Ii @Pantheon

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Vancouver, BC, CA

EDUCATION

2019 — 2021

Royal Roads University

Master's degree, Global Management

N/A

University of Mumbai

Master's degree, Business Administration and Finance

2013 — 2016

University of Mumbai

Bachelor's degree, Banking and Insurance

SKILLS

ResearchStrategic PlanningMicrosoft OfficeMicrosoft ExcelManagementMicrosoft WordCustomer ServiceMicrosoft PowerpointPublic SpeakingProject Management

ABOUT PRIYA JOY

Results-driven Senior Customer Success Manager with a proven track record of exceeding upsell and cross sell goals. Experienced in Banking, Fintech, and the Fraud and Risk space, I bring a diverse skill set in customer relationship management, handling escalations, and collaborating with cross-functional teams to drive customer success. Committed to ongoing self-education and possessing excellent technical problem-solving skills. Adept at driving revenue growth and achieving high customer satisfaction.

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Priya Joy — Customer Success Manager Ii at Pantheon in Vancouver, BC, CA | Unifers