Priya Priya J Jayabal

About Priya Priya J Jayabal

I bring a strong background in Business Operations and Business Development, supported by experience in Pre-Sales, Customer Enablement, and Process Optimization within automation and technology-driven industries. My experience includes analyzing and improving business processes, supporting revenue and growth initiatives, coordinating cross-functional teams, and enabling leadership decision-making through structured execution. I have worked closely with executive stakeholders on market expansion, pipeline support, operational planning, and performance tracking, ensuring alignment between strategy, execution, and measurable outcomes. With exposure to customer lifecycle touchpoints, I collaborate effectively with Sales, Marketing, Product, and Delivery teams to ensure smooth handovers, operational continuity, and long-term account value, without being limited to a pure customer success function. My strengths lie in prioritization, stakeholder management, multi-tasking, and driving operational efficiency in fast-paced environments. To strengthen my business and analytical capabilities, I pursued Post-Graduate programs in Data Science & Business Analytics and Digital Marketing, along with a Bachelor’s in Business Management and a Diploma in Marketing. This blend enables me to translate data into actionable business insights, optimize workflows, support growth strategies, and improve decision-making across functions. I am eager to collaborate with forward-thinking organizations where I can contribute to Business Operations, Business Development enablement, process improvement, analytics-driven planning, and cross-functional execution, while continuously learning and evolving.

Experience

1. Business Operations Manager

   Netix.Ai

   May 2025 — Present · Coimbatore, IN

   As a Business Operations Manager at NETIX.AI, I oversee and optimize day-to-day business processes to drive operational efficiency and support organizational growth. My role involves managing cross-functional coordination, streamlining workflows, and leveraging data-driven insights to improve decision-making.I work closely with internal teams and external vendors to ensure seamless execution of projects, particularly in building management services and automation solutions. I play a key role in enhancing the vendor management module, improving service delivery, and ensuring operational scalability.Additionally, I focus on identifying process gaps, implementing automation through tools like Power Apps and Power Automate, and developing dashboards for performance tracking. My responsibilities also include stakeholder communication, reporting, and ensuring alignment between business objectives and operational execution.Through a combination of strategic planning and hands-on execution, I contribute to improving productivity, reducing costs, and delivering measurable business outcomes.

Education

• Indira Gandhi National Open University

  Diploma in Marketing, Marketing

  2005 — 2010

• Great Learning

  Postgraduate Degree, Data Science

• CMS College of Arts & Commerce

  Bachelor's Degree, Management

  1999 — 2002

• All India Management Association (AIMA)

  Professional degree in Digital marketing and analytics, Digital marketing

• CMS College of Engineering

  Bachelor of Business Administration

• Great learning Institute

  Data Science & Business Analytics , DSBA

Skills

• Lean Manufacturing
• Engineering
• Manufacturing
• Six Sigma
• Solidworks
• Pro Engineer
• 5s
• Continuous Improvement
• Kaizen
• Product Development
• Supply Chain Management
• Iso