Priya D.

Associate Director @Marsh McLennan | Customer Success, Client Services Management

Role
Associate Director, Marsh Mclennan at Mercer
Location
Gurugram, HR, IN
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Priya D.

Strategic operational executive with 20+ years of experience in leading diverse teams to…

Experience

  1. Associate Director, Marsh Mclennan

    Mercer

    Jun 2021 — Present · Gurugram, IN

    Overseeing service delivery for multiple teams inclusive of Admin operations, Business Support (Incidents, Complaints & Suspicious matter reporting), Financial Advice and Client services- Ensuring to meet SLAs and drive continuous improvement in line with AI capabilities - Driving regular reviews with stakeholders, leading transitions and projects- Capacity planning, performance reviews and people management- Risk identification & control mechanisms for mitigation - Lead social impact and employee engagement activities

Education

  • De Nobili School FRI

    12th

    2000 — 2001

  • Mount Carmel Convent School

    10th

    1998 — 1999

  • CCS (Chaudhary Charan Singh)University

    Bachelor of Business Administration - BBA

    2001 — 2004

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Priya D. — Associate Director, Marsh Mclennan at Mercer in Gurugram, HR, IN | Unifers