Priya Chakraborty

About Priya Chakraborty

I am a dedicated results-driven professional with over 13 years of experience specializing in business operations, stakeholder management, and operational excellence. Currently, I lead the Trade Compliance team at HP, where I focus on optimizing efficiency and driving significant process improvements, including a notable 20% improvement in service delivery.As a Certified Scrum Master (CSM), I bridge the gap between complex operational requirements and Agile execution. My background as a Senior System Engineer and Business Operations Analyst allows me to approach problems with a technical mindset while maintaining a high-level strategic perspective for senior leadership.My core expertise includes:Operational Leadership: Managing high-performing teams to deliver exceptional customer service and operational stability.Trade Compliance: Expertly navigating exception classifications and import/export operations.Agile Methodology: Implementing Scrum and Waterfall frameworks to streamline workflows and boost productivity.Strategic Analysis: Leveraging data-led insights to identify gaps and implement scalable business solutions.I am passionate about building adaptive, customer-centric environments that thrive on continuous improvement.

Experience

1. Trade Compliance Lead

   HP

   Feb 2026 — Present · Bengaluru, IN

   Reviewing encryption classifications for new software updates.Import/Customs Resolving a \"held\" shipment at a major international port.Risk Mgmt Reviewing a third-party vendor’s screening results.Coaching a team of regional compliance specialists on local law changes.

Education

• Sikkim Manipal University - Distance Education

  Master of Business Administration, Human Resources Management/Personnel Administration, General

  2014 — 2016

• Ramaiah College Of Arts, Science and Commerce

  Bachelor's Degree, Bachelor of Computer Application

  2009 — 2012