Pritpal Singh

About Pritpal Singh

Experienced Team Lead with a strong track record in the banking and fintech industry, specializing in Fraud Prevention, Risk Operations, Compliance, and Client Onboarding. I bring strategic, hands-on approach to building scalable fraud detection systems and leading operational frameworks that balance risk mitigation with seamless customer experience.Currently leading Fraud Operations & Strategy at Novo, a modern banking platform. Over the past few years, I’ve played a core role in building and scaling fraud prevention frameworks from scratch—identifying fraud rings before detection systems flagged them, reshaping risk handling through cross-functional collaboration, and aligning fraud, KYC, and transaction monitoring into a unified, effective function.I bring deep expertise in Fraud Strategy, AML, Risk Analysis, KYC, and Due Diligence, with a proven ability to design scalable processes, lead high-impact investigations, and continuously optimize fraud detection systems. Over the years, I’ve partnered closely with vendors like Sardine, Castle, Alloy, and Q6 Cyber to strengthen identity verification, behavioral analysis, and intelligence-based risk controls. My experience spans managing cross-functional projects alongside Product, Engineering, Compliance, and third-party vendors—ensuring alignment on both fraud prevention goals and customer experience. I’ve also led multiple automation initiatives to streamline manual workflows, reduce investigation time, and enhance decision-making accuracy through data-driven feedback loops.

Experience

1. Manager - Fraud Operations

   Novo

   Jan 2026 — Present

Education

• Jagan Institute Of Management Studies(JIMS Rohini)

  Bachelor of Business Administration - BBA, Business Administration and Management, General

  2015 — 2018