Pritish Mehraa

Director of Technology @A Place for Mom

New York, NY, US

Built and Managed 3 globally distributed teams of 16+ full-stack engineers across New York, Texas, Kansas City and Southeast Europe to modernize the tech stacks.• Managed tech support and operations teams supporting over employees including C-Suite and executive team. • Delivered $25M in incremental revenue by operationalizing an AI/ML driven search algorithm to assist the sales team in recommending the best communities, significantly increasing revenue year-over-year. • Created a dashboard for CSMs to get a 360-degree view of their region, increasing productivity by 40%.• Developed and implemented in house A/B testing suite, and cohort-based rollout strategy to test and scale multiple versions of the recommended algorithm.• Digitized a legacy phone-based call center and sales driven senior living referral workflow which led to a 22% increase in acquiring qualified leads. Additionally, the new workflow helped repositioned sales in a follow-up role vs. a lead qualification role which improved the family move rate (revenue) and improved sales productivity as sales engaged with more leads.• Improved uptime from 85% to by replacing legacy systems with a modern technology stack (ReactJS, Node.js, GraphQL, MongoDB, PostgreSQL, Auth0, Ably) on AWS. Additionally, timely delivery of B2B referrals increased sales conversion.• Incorporated Generative AI created family-letters to be sent to families and referral alerts to communities using LLMs as part of their digital journey.

Punjab Technical University

Master’s Degree