Prithwish Basu

About Prithwish Basu

AI-focused Product Leader with 16+ years of experience driving growth for high-scale platforms at Atlassian, Apple, and Microsoft. Currently leading the monetization and product strategy for AI Operations within Jira Service Management. I focus on optimizing enterprise workflows through Agentic AI and automation.Have worked with globally distributed cross-functional and cross-cultural teams including Executives, Program Management, Engineering, Design, Business, Data Science, Privacy and Security, Sales, Marketing, and Consumer Research groups.Mentored and managed Product teams. Experienced in influencing CXO level product decisions.

Experience

1. Product Management, Ai Ops

   Atlassian

   Nov 2022 — Present · Hyderabad, IN

   Owning AI Operations growth and monetization strategy for Jira Service Management, delivering step-change improvements in enterprise workflows through agentic AI and advanced LLM experiences.

Education

• Indian Institute of Management, Calcutta

  Master of Business Administration (M.B.A.), General Management

  2014 — 2015

• West Bengal University of Technology, Kolkata

  Bachelor of Technology (B.Tech.)

  2003 — 2007

Skills

• Sharepoint
• Bot
• Jquery
• Project Management
• Web Services
• Asp.net Mvc
• Javascript
• Agile Methodologies
• User Experience Design
• Machine Learning
• Pl/Sql
• Requirements Analysis
• Software Development Life Cycle (Sdlc)
• Microsoft Sql Server
• Product Management
• Business Strategy
• Asp.net
• Cascading Style Sheets (Css)
• C#
• Css