Pritesh Patel

About Pritesh Patel

As a Product Management Director in the IT products and services field for more than 19 years, I specialize in guiding clients through the creation and implementation of enterprise grade solutions, business transformations, IT governance programs, and federated asset management. This involves developing strategic partnership across organizations, core business services, automation, security processes, and policies to support their enterprise. My expertise includes product strategy, reliability engineering, IT assurance, security program development, identity and access management, and IT service management.Recently, I held the position of Principal Product Manager overseeing ServiceNow CMDB and Asset Management within Comcast\'s Reliability Engineering organization. I possess a comprehensive understanding of IT security and compliance, as well as the aptitude to lead international teams and effectively communicate across all levels of an organization. With experience in internal and external IT audits, including SOC reviews, I have partnered with clients to enhance their global processes, mitigate security risks, and improve their overall compliance and audit standings.Core Competencies: IT Governance, Risk & Compliance (GRC)| Product Management | Cloud Computing | Cyber Security | Audit Management | People Leadership | Project Management | Coaching / Mentorship | Data AnalyticsIT Standards and Regulations: HIPAA | PCI | GDPR | FFIEC | SOX | SOC 1 | SOC 2 | Data Privacy

Experience

1. Director of Product Management

   Comcast

   Jul 2024 — Present · Raleigh, NC, US

   Advancing the Comcast IT Service Management (ITSM) strategy, driving the evolution of our product roadmaps, and pioneering solutions within our Reliability Engineering organization. More to come.

Education

• North Carolina State University

  B.S. Computer Science, Computer Science and Business Management

  2000 — 2005

Skills

• Process Improvement
• Management
• Auditing
• Data Center
• Unix
• Information Security
• Identity Management
• Disaster Recovery
• Microsoft Excel
• Databases
• IT Service Management
• Microsoft Word
• Audit Management
• Cloud Computing
• IT Strategy
• IT Compliance
• Leadership
• Security
• Enterprise Software
• Service Delivery
• IT Audit
• Financial Risk
• Risk Management
• Integration
• Project Management
• Computer Security
• Service Delivery Management
• Technical Writing
• Consulting
• Business Process Improvement
• Information Technology
• Privacy Law