Pritee Subramany

Innovation, Human Experience, Product Management, Digital Transformation | Customer Experience Leader | Highmark Health

Role: Vice President Product Management at Highmark Health
Location: Pittsburgh, PA, US
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Pritee Subramany

Strategic leader with an entrepreneurial mindset passionate about creative problem solving to develop innovative experiences and solutions. Highly successful shaping business and digital strategies to propel value-based and meaningful change for organizations - leveraging human and data science based decision-making. Collaboration champion skilled in bringing people together in game-changing ways to solve complex problems and deliver exceptional outcomes.

Experience

Vice President Product Management
Highmark Health
Mar 2024 — Present
Leading the strategy and product management across three customer experience areas: Customer Navigation, Customer Service, and Financial Experience.Customer Navigation: Focused on being the trusted guide for customers by simplifying health insurance and helping them confidently navigate their care. We’re focused on eliminating friction, empowering customers with clarity, and delivering support that feels personalized, proactive, and seamless—no matter the channel.Customer Service: Driving service transformation that prioritizes ease, personalization, and customer empowerment. Reimagining every interaction and establishing omnichannel engagement to give members more control, greater confidence, and less complexity.Financial Experience: Reimagining the financial side of healthcare to make it clear, simple, and stress-free. Our work centers on upfront cost transparency, simplified billing, clear coverage explanations, and accessible payment options.

Education

University of Michigan
Computer Science

Skills

Order Management
Resource Management
Change Management
Business Process Design
Business Analysis
Global Delivery
Software Project Management
Project Delivery
Solution Development
User Acceptance Testing
Requirements Analysis
Strategic Communications
Organizational Change Agent
Business Strategy
Project Management
Pmo
Sdlc
Solution Architecture
Requirements Gathering
Business Process
Business Process Re-Engineering
Ms Project
Consulting
Vendor Management
Solution Implementation
Pre-Sales
Digital Strategy
Business Requirements
Management Consulting
Business Process Improvement
Integration
IT Strategy
Business Intelligence

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