Pritam Roy Chowdhury

About Pritam Roy Chowdhury

Over 22 years of professional experience. 16+ years experience in Business and Technology Consulting for CRM/B2B eCOM/CPQ//OMS/Subscription mgmt,with deep focus on Distribution industry.Extensive hands on expertise in Program Management, Solution Architecture, Pre-Sales and Stakeholder Management. Over 5 years experience in Sales/Marketing in Instrumentation Industry. Skill Profile->> Pre Sales-Participated and Led Client Orals, Proposal Preparation and Project Estimation>> Business and Technology Consulting/Advisory-Led Technology Advisory teams involved in Package Evaluation, Solution Architecture, Business Process Re-Engineering with deep focus in CPG/Manufacturing Industry B2B processes for Sales, Service, eCOM, Marketplace and Order Management>>Solution Architecture-Led teams and also delivered Solution Design, Configuration & Build, Testing, Cut Over, Go Live, User Training, Support.>> Applications: Salesforce.com, Mirakl, SAP CRM-SaaS: Salesforce.com/Cloud Craze/Lightning B2B/Lightning Order Management/Service Cloud/Sales Cloud-On Prem: SAP CRM>> Program Management-As a project leader owned Delivery Management (Planning & Organization, Define & monitor deliverable/timelines); Finance Management (Revenue & Budget control, Driving profitability KPI, Optimal Resource utilization); Team Management (Staffing/Hiring, Team appraisal, Team recognition); People Development (Competency coverage expansion, Training resources, Career counselling/Coaching); Stakeholder Management and Communication (Client Interaction, KPI definition/monitoring, Reporting & Communication)>> Sales & Marketing for Instrumentation Majors-As a Key Account manager created new opportunities, booked revenue and facilitated growth

Experience

1. Associate Partner

   IBM

   Jan 2024 — Present · Atlanta, GA, US

   Business and Technology Consulting/Advisory: Transformation assessment supported by roadmap creation, Package Evaluation, Solution Architecture, Business Process Re-Engineering with deep focus in Manufacturing and Distribution Industry B2B processes for Sales, CPQ, Subscription, Service, eCommerce and Order Management.• Sales: As a part of client facing team, shape new opportunities, support deal shaping and estimation with RFP response and stakeholder management.Selected Project Accomplishments:Global Automobile Company – Program and Assessment lead: Tech agnostic: USA• Lead a team of consultants, understand AS-IS state and future vision of subscription GTM. Identify key use cases and run platform selection initiative. As a part of final read out help client identify the right platform supported by pros and cons and next steps.Global Medical Device Company – Service Transformation SME and Program Management: Salesforce.com service + SAP + webMethod: USA• As a core member of the sales team, own the end to end sales cycle ( RFP response, Orals and contracting). As a leader for the multi year very large transformation, lead a team of business and technology consultants supported by project governance team. As a transformation leader and an expert on service transformation, frame the multi team program delivery approach, understand AS-IS state and future vision of case management, order management integrated through middleware.