Pritam Pandey
Hotel General Manager - Golden Tulip Hospitality (Transferred) (Inde Hotel\'s and Resort\'s) @Golden Tulip Hotels, Suites & Resorts
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WORK HISTORY
Hotel General Manager - Golden Tulip Hospitality (Transferred) (Inde Hotel\'s and Resort\'s) @Golden Tulip Hotels, Suites & Resorts
Delhi NCR, IN
Responsible for all Operational departments, Sales/ Business Development along with Additional Growth. Includes new initiatives and strategies, key account management, customer relationship development, contract negotiations, MIS, and order fulfillment. Provide cross-functional support, coaching, and mentoring. Networking with Key clientele.• Close co-ordination with team, owners and the operating company Proficient in developing mid and long-term strategies for operational excellence to benefit key stakeholders.• Managing the overall operation of this Hotel, Sales & Marketing, F&B, Room Division, MIS, Profitability Engineering, Security etc.• Ensuring that the property is run as per compliance standards defined by the managing chain.• Hiring, guiding & conducting performance evaluation of HOD\'s.• Managing finances, purchase, expenses, revenues & profitability.• Augmenting F&B and Room Sales and achieving robust results.• The overall administration and operation of the hotel with the strong focus on Revenue and Cost Management through bench marking of critical cost surrounding HRP, HLP and Direct cost.• Strong focus on Quality, Brand Standards and trendsetting service concepts.• Nurturing of talent and retaining and growing high potential individuals.• Develop a culture of team work and making the work place an enjoyable place.• Setting up of New Business strategies and activities with the team.• Strategic Market Positioning: Market Research, Due Diligence, Competition Mapping, Internal Bench-marking, Execution – Plan/ Develop/ Monitor and Implementation, Business closure, Program launch/ transitioning etc.• Team Building & Resource Development: Designing & implementing training programs for customer focus, • Planning & Budgeting• Responsible for Budget preparation and presentation of the UNIT for Financial year.• Responsible for achieving the Budget of the UNIT.
EDUCATION
Bangalore University
Hotel Management
Bangalore University
Bachelor's degree, Hotel/Motel Administration/Management
SKILLS
ABOUT PRITAM PANDEY
Hotel management professional with 20+ years of experience with Trident (Oberoi Hotels), Radisson Hotels, IHG (InterContinental Hotel Group), Shangri-La, Louvre Hotels & Resorts, Sarovar Hotels & Resorts. My professional stint started as an associate to later get promoted as a General Manager after years of dedication and hard work. I have witnessed full life-cycle of hospitality industry during various stages of my career. Having actively participated during envisioning, pre-opening, planning, implementing & operating phases of new or existing projects. I convincingly demonstrate an excellent communication skill and understand the importance of pro-active approach of management over a reactive one. I have gotten opportunities to prepare a detailed SWOT analysis to prepare a business strategy for various projects. It resulted in increased revenues, improved quality of services, improved employee retention and increased brand value. During the discourse of previous stints (operations, marketing & sales), I had an opportunity to work with colleagues and serve the customers from different cultural and ethnic origins. A Hotel Management (HM) graduate having received several awards and recognition by my previous employers. Some of the recognition are; highest revenue generator for several months, the best employee of the year, several times employee of the month etc. Specialities: Hotel Operation, Administration,New Business Development, Maintaining Statistics, Market Intelligence, Budget Analysis, Manpower Management, Budgeting & Forecasting, Credit Management, Team management, training
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