Pritam Kumar
Student at Tilka Manjhi Bhagalpur University
- Role
- Customer Service Manager at DTDC Express Limited
- Location
- Bhagalpur, BR, IN
- LinkedIn followers
- 500 followers
Experience
Customer Service Manager
Dec 2020 — Present · Bhagalpur, IN
DTDC EXPRESS LTD Bhagalpur Branch (DMCBA) Computer Operator, Complaint Management, DataManagement, Delivery Management Cell, Gmail responce, Branch Agent Customer Support. Dec 2020 to till time. Logistics Management- Route planning, fleet management, inventory control, and warehouseoperations. Customer Service- Building strong relationships, resolving issues, and exceeding expectations. Team Leadership- Motivating and guiding teams to achieve goals and objectives. Problem-Solving- Identifying and resolving challenges efficiently and effectively. Communication- Clear and concise written and verbal communication with all stakeholders. Data Analysis- Utilizing data to improve processes and make informed decisions. Adaptability- Thriving in a fast-paced environment and readily embracing new technologies.
Education
Tilka Manjhi Bhagalpur University
Bachelor of Arts (B.A.)
2012 — 2017
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