Pritam Kumar

Student at Tilka Manjhi Bhagalpur University

Role
Customer Service Manager at DTDC Express Limited
Location
Bhagalpur, BR, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. Customer Service Manager

    DTDC Express Limited

    Dec 2020 — Present · Bhagalpur, IN

    DTDC EXPRESS LTD Bhagalpur Branch (DMCBA) Computer Operator, Complaint Management, DataManagement, Delivery Management Cell, Gmail responce, Branch Agent Customer Support. Dec 2020 to till time. Logistics Management- Route planning, fleet management, inventory control, and warehouseoperations. Customer Service- Building strong relationships, resolving issues, and exceeding expectations. Team Leadership- Motivating and guiding teams to achieve goals and objectives. Problem-Solving- Identifying and resolving challenges efficiently and effectively. Communication- Clear and concise written and verbal communication with all stakeholders. Data Analysis- Utilizing data to improve processes and make informed decisions. Adaptability- Thriving in a fast-paced environment and readily embracing new technologies.

Education

  • Tilka Manjhi Bhagalpur University

    Bachelor of Arts (B.A.)

    2012 — 2017

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Pritam Kumar — Customer Service Manager at DTDC Express Limited in Bhagalpur, BR, IN | Unifers