Pritam Ghosh

About Pritam Ghosh

Engineer at Salesforce India with hands-on expertise in Salesforce Marketing Cloud (SFMC). I specialize in solving client and stakeholder challenges by delivering effective, scalable solutions and optimizing marketing operations across the SFMC ecosystem.Previously at Valtech, I led the design and implementation of custom SFMC solutions tailored to business objectives, including cross-platform integrations (e.g, SFMC and BigCommerce) and marketing automation strategies. I also played a key role in establishing the SFMC capability within the organization as part of Valtech India\'s Core Salesforce Practice.Earlier in my career at Nihilent Technologies, I worked as a Salesforce Analyst, aligning business needs with technical solutions across global regions using Salesforce Service Cloud—from gathering requirements to delivering actionable outcomes.Over the years, I\'ve developed a strong product mindset through my experience working across client requirements, solution design, and user enablement within the Salesforce ecosystem. This perspective, along with a Strategic Product Management certification from IIM Visakhapatnam, has sparked a deep interest in Product Management—an area I continue to explore and grow into. My goal is to bridge the gap between technology, users, and business strategy through a product-focused lens.CERTIFICATIONS & ACHIEVEMENTS• Salesforce Certified Marketing Cloud Email Specialist• Salesforce Certified Marketing Cloud Engagement Administrator • Salesforce Certified Marketing Cloud Engagement Consultant • Salesforce Certified AI Associate• Salesforce Certified Associate• Salesforce Certified Marketing Associate• Salesforce Certified Agentforce Specialist• Salesforce Certified Marketing Cloud Engagement Developer• Salesforce Certified Data Cloud Consultant• Salesforce Double Star Ranger• Salesforce Agentblazer Legend• Certified in Digital Marketing, Texas A&M University• Certified in Strategic Product Management, IIM Visakhapatnam

Experience

1. Technical Engineer

   Salesforce

   Dec 2022 — Present · Bengaluru, IN

Education

• Indian Institute of Management Visakhapatnam

  Post Graduate Certificate in Strategic Product Management

• West Bengal University of Technology

  Bachelor's degree

Skills

• Construction
• Autocad
• Engineering
• Transportation Engineering
• Cad
• Surveying
• Highways
• Staad
• Construction Management
• Civil Engineering
• Structural Analysis
• Concrete
• Microsoft Office
• Geotechnical Engineering
• Bridge