Priscilla Lewis
Sr. Manager, HRX- Human Resources at Hilton
- Role
- Sr Manager, Hrx at Hilton
- Location
- Memphis, TN, US
- LinkedIn followers
- 500 followers
About Priscilla Lewis
Successful Sr. Benefits Analyst and Customer Service Manager with approximately ten years of experience in support of customer service processes with a strong focus on quality. • Manage team and day-to-day operations to ensure the team provides accurate information along with empathy to each unique situation. • Flexible and adaptable individual with a passion for providing best-in-class service and support.• Strong team leader with an ability to keep employees engaged and motivated. • Skilled in training team on the importance of call statistics as well as the quality of the information provided.• Works closely with upper management to gain an in-depth understanding of company goals, employee culture, and the business model to help set and implement the customer support strategy.
Experience
Sr Manager, Hrx
Mar 2026 — Present · Memphis, TN, US
Education
University of Memphis
Bachelor's degree, Professional Studies
2015 — 2017
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