Priscilla Jaurigue
Mortgage Servicing Unit Manager @Bank of America
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WORK HISTORY
Mortgage Servicing Unit Manager @Bank of America
Responsible for 4 Team Managers and Team of their associates in a production environment.* Conduct weekly meetings with Managers* Conduct quality listening sessions with Managers and Associates* Responsible for Collections and Loss Mitigation for 2nd Mortgages* Ensure compliance with federal laws and company guidelines in order to minimize loan-losses* Monitor workflow and operational efficiency* Handle escalated calls of customers and 3rd party complaints
EDUCATION
Los Angeles City College
Associate of Arts
SKILLS
ABOUT PRISCILLA JAURIGUE
Accomplished finance professional with comprehensive expertise directing mortgage service operations.
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