Priscilla Alvarez

About Priscilla Alvarez

With over 10 years of experience in the hospitality industry, I am a passionate and skilled Hospitality Director who has successfully developed and managed beverage programs for multiple venues, including Oasis, 1-800 Lucky, Coyo Taco, Dante\'s HIFI, CH’I, Novikov Miami, Hutong. My mission is to create innovative and profitable beverage menus that reflect the concept and identity of each venue, and to train and lead teams of bartenders and servers who deliver exceptional service and quality to the guests. I have a proven track record of increasing sales, reducing costs, and improving customer satisfaction through my expertise in beverage selection, inventory management, pricing, and marketing strategies. I am also experienced in opening new venues, overseeing the design, setup, and operation of the bars, and ensuring compliance with health and safety standards. I have obtained multiple ServSafe certifications, and I am proficient in coaching, project coordination, and corporate training. I am always eager to learn new skills and trends in the beverage and hospitality industry, and to collaborate with other professionals to achieve the best results. Hospitality is about the people.

Experience

1. Director of Guest Services

   Ultra Club

   Feb 2024 — Present

Education

• Universidad Central de Venezuela

  Associate's degree, Law

• ENAHP

  Bachelor's degree, Public Finance

  2006 — 2011

• Florida International University

  Undergraduate B.S in Hospitality Management, Hospitality Administration/Management

  2011 — 2012