Prins Kumar Sharma
Technical Support Engineer II @Progress! | OpenEdge | DBA | MCA @UoH | B.Sc. Mathematics @LNMU
- Role
- Technical Support Engineer Ii at Progress Software
- Location
- Darbhanga, BR, IN
- LinkedIn followers
- 500 followers
About Prins Kumar Sharma
Technical Support Engineer II specializing in Progress OpenEdge database, and runtime troubleshooting with 2+ years of experience delivering end-to-end technical issue resolution for enterprise customers. Skilled in root cause analysis, debugging large-scale distributed systems, and collaborating with engineering teams to resolve product defects. Adept at managing high-priority cases, improving system reliability, and creating technical documentation that accelerates support efficiency.Previous experience as a Software Developer Intern with hands-on expertise in Java, Spring Boot, Swagger API, PostgreSQL, and Postman. Passionate about learning new technologies and delivering high-quality solutions.
Experience
Technical Support Engineer Ii
Dec 2025 — Present · Hyderabad, IN
Education
M.L.S.M. COLLEGE, DARBHANGA
12th, Science
LAKSHMISHWAR ACADEMY SARISAB
10th
University of Hyderabad
Master of Computer Applications - MCA
Lalit Narayan Mithila University, Darbhanga
Bachelor of Science , Mathematics
2016 — 2019
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