Aidoo

Front Desk Agent @Marriott Hotels

Saddle Brook, NJ, US

Greet and assist guests with check-ins, check-outs, and inquiries in a professional and welcoming manner- Manage reservations, billing, and payment processing using Marriott’s property management system- Provide personalized service and resolve guest issues promptly to ensure satisfaction and loyalty- Collaborate with housekeeping and management to maintain smooth daily operations- Handle a high volume of guest interactions while maintaining accuracy and efficiency- Demonstrate strong communication, problem-solving, and multitasking skills in a fast-paced environment- Uphold Marriott’s standards of excellence and brand reputation through exceptional guest experiences

Feliciano School of Business - Montclair State University

Bachelor of Science - BS, Business Administration: Marketing

Randolph High School

High School Diploma