Prince
Senior Network Engineer @HCLTech
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WORK HISTORY
Senior Network Engineer @HCLTech
End client: Google Inc.Managed and resolved network-related incidents and change requests using Buganizer, ensuring timely triage, root-cause analysis, and resolution aligned with Google SLOsWorked extensively with Google MoMA (Monitoring & Alerting) to investigate network alerts, performance degradation, packet loss, and service impactUsed CloudTop environments to securely access, troubleshoot, and validate Google internal network tools and workflowsPerformed diagnostics and operational tasks on gLinux systems, supporting network services, connectivity testing, and automation scriptsSupported IDMARC-related network workflows, assisting with access, identity validation, and secure service connectivityAdministered and troubleshot Google Workspace network components, including connectivity, DNS, routing, and access-related issuesCollaborated with Google engineering and SRE teams to analyze network incidents, implement fixes, and prevent recurrenceConducted packet-level analysis, latency checks, and reachability testing across internal and cloud-based environmentsDocumented incident findings, resolutions, and operational procedures to support knowledge sharing and audit readinessOperated within strict security, compliance, and change-management processes expected in Google production environments
EDUCATION
Punjabi University
Bachelor of Technology - B.Tech, Computer Engineering
New York Institute of Technology
Master of Science - MS, Cybersecurity
ABOUT PRINCE
Information Technology Specialist with a focus on Cloud Architecture and Security | CompTIA A+ Certified | Master of Cybersecurity
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