Singhai

About Singhai

I have a knack for matching customers with optimal products and services to meet their specific needs, which in turn, builds customer portfolio and generates business for the company.

Experience

1. Senior Business Manager

   HomeLane

   Dec 2025 — Present · Nashik, IN

   As a Senior Business Manager at HomeLane, I lead with a clear focus on performance, customer experience, and team excellence.I am responsible for driving showroom/offline business growth by leading sales targets, building a strong pipeline, and ensuring predictable revenue and collections. My role goes beyond numbers — I am accountable for creating a high-performance culture where every designer succeeds and every client receives an exceptional experience.My core responsibilities include:• Leading and mentoring a team of designers to perform, grow, and achieve revenue targets• Owning the end-to-end customer journey — from first interaction to project execution• Driving NPS (Net Promoter Score) and ensuring consistent 9+/10 customer satisfaction• Building strategic plans for business growth and competitive positioning• Ensuring predictable production push and collections• Coordinating cross-functionally to deliver seamless customer experience• Hiring, coaching, and developing strong talent aligned with HomeLane values• Monitoring KPIs, forecasting numbers, and maintaining business visibility• Hiring, mentoring, and building result-oriented design teams• Creating accountability and ownership across the unit

Education

• Renaissance College of Commerce and Management, Indore

  Bachelor of Commerce - BCom, Foreign Trade

  2010 — 2013

• Prestige Institute of Management & Research

  Master of Business Administration - MBA, Marketing/Marketing Management, General

  2014 — 2016