Raj

Executive - Regional Hub Operation @Delhivery

Kanpur, IN

Major Duties at Delhivery - Executive, Hub Operations:Supervising Daily Operations: Overseeing inbound and outbound shipments to ensure timely and accurate dispatch.Team Management: Leading and guidingground staff, loaders, and supervisors for smooth shift operations.Performance Monitoring: Tracking KPIs like TAT (Turnaround Time), NDR (Non-Delivery Report), and delivery accuracy.Inventory & Load Management:Coordinating proper bagging, sorting, scanning, and shipment consolidation.Process Compliance: Ensuring adherence to standard operating procedures (SOPs) and safety protocols.System Handling: Operating Delhivery\'s internal logistics software and dashboards for real-time tracking.Issue Resolution: Managing exceptions like missing shipments, damages, and customer escalations-

STEP-HBTI

Master of Business Administration

HimalayanUniversity

Bachelor of Science

Maharaja Agrasen Himalayan Garhwal University

Bachelor of Science - BS, Pcm

Harcourt Butler Technical University

Master of Business Administration - MBA, Business Administration and Management, General

Aktu

Master of Business Administration - MBA, Marketing

CIPET Jaipur

DPMT ( Diploma in plastic mould technology)

Janta Inter college

High school

Praxie

High School Diploma

Babu Ram mcom inter college

Intermediate , Science

Central Institute of Plastics Engineering & Technology (CIPET)

Diploma in mould technology , Plastics and Polymer Engineering Technology/Technician